What to include in your email
| If you are… | Subject line | Please include |
|---|---|---|
| Reporting an error | Correction | The page link, the sentence or figure, and your source. See corrections |
| Sending a claim to check | Claim | Where you saw it, with a link or screenshot. See claims checked |
| Sharing a study | Research | The DOI or PubMed link |
| A brand submitting documents | Brand documents | Batch COAs, batch numbers and origin records. See brand engagement |
| Asking a question | Question | Your question; we add common ones to the FAQ |
Before you write
- Unwell after taking a supplement?Stop taking it and seek medical advice: 999 in an emergency, NHS 111 for urgent advice. See reporting a problem.
- Problem with an order?Contact the seller first; we don’t sell products. See your consumer rights.
- Looking for a quick answer?Try the FAQ or site search.
Your details
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