Reporting a Shilajit Problem in the UK: Who to Contact

Reporting a Problem: Reactions, Mislabelling & Misleading Ads

Who you report a shilajit problem to depends on the problem. Suspected side effects go to the MHRA Yellow Card scheme, and contamination or food safety issues to the local authority food safety team. Mislabelling and misleading health claims go to Trading Standards via Citizens Advice, and misleading adverts to the ASA. For refunds, go to the seller first.

Updated 4 October 2026Part of Shilajit in the UK

If you feel unwell

Stop taking the product. In an emergency call 999; for urgent advice, contact NHS 111. Report afterwards.

Who to report to

Reporting routes by problem
Problem	Report to
Suspected side effect or reaction	MHRA Yellow Card scheme, which accepts reports about food supplements^[1]
Foreign object, mould, contamination	The food safety team at the local authority where the business is based^[2]
Misdescribed product, missing label information, health claims	Trading Standards, contacted through the Citizens Advice consumer service^[3]
In Scotland	Advice Direct Scotland’s consumer helpline^[4]
Misleading advert or social media ad	The Advertising Standards Authority; see reporting a misleading claim
Refund, poor quality, delivery	The seller first; complaints about quality and refunds go to the business^[2]

What to record before you report

Product detailsBrand, product name, batch number and best-before date.
Where you bought itSeller name, website, order number and date.
EvidencePhotos of the label, seal and the problem; screenshots of the advert or claim.
Keep the productDon’t throw it away; investigators may want it.

Tell us too

If a problem relates to a product or claim we cover, let us know through our contact page. Reports help us keep evaluations accurate, and we follow our corrections policy.

Sources & further reading

Primary research, regulators and standards bodies are cited first. A source being listed here does not mean it supports every claim made by sellers; it supports the specific statement it is attached to.

Medicines and Healthcare products Regulatory Agency. Herbal products: safety update (Drug Safety Update). GOV.UK. View source (opens in a new tab) [Regulator safety update]
Food Standards Agency. How to report a food safety or hygiene issue for members of the public. GOV.UK, 2026. View source (opens in a new tab) [Regulator guidance]
Surrey County Council Trading Standards. Who can help with food complaints. surreycc.gov.uk. View source (opens in a new tab) [Local authority guidance]
Office for Product Safety and Standards. Consumer products: reporting product safety issues. GOV.UK. View source (opens in a new tab) [Government guidance]