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Policy

Corrections Policy & Error Reports

If we get something wrong, we fix it on the page, add a correction note where the change matters, and record it on the updates log. Anyone can report an error, including readers, researchers and brands. Reports are judged on the evidence, not on who sends them.

Updated 4 October 2026Part of Editorial policy

On this page

How different errors are handled

Error types and our response
TypeExampleResponse
MinorTypo, broken link, formattingFixed without a note
FactualWrong figure, date, batch number or study detailFixed with a correction note on the page
MaterialAn error that changes a rating, label or conclusionFixed, noted on the page and recorded on the updates log

How to report an error

  1. Name the pageThe URL and the sentence or figure concerned.
  2. Say what is wrongAnd what you believe is correct.
  3. Add evidenceA study, document or official source.

Send reports through our contact page. Brands can also use brand engagement and right of reply.

Our principles

  • VisibleMaterial corrections are marked, not silently changed.
  • Evidence-ledCorrections follow the source, whoever reports the error.
  • Same for everyoneErrors in our favour or a brand’s favour are corrected the same way.