The arrival checklist
- Seal intactTamper seal or induction seal unbroken. Note that opening a sealed supplement can affect your right to cancel; see below.
- Business name and addressRequired on food supplement labels.[1]
- Batch numberPrinted on the jar or box; write it down.
- Date markA best-before date you can read.
- Net weight and servingMatching what you ordered.
What else a label should carry: how to read a shilajit label.
Matching the batch to the lab report
Find the brand’s published COA and check that its batch number matches your jar. A match means the report describes your product. If there’s no match, or no report, ask the brand for the report for your batch; see batch numbers and testing dates and the request template.
We ran this check on our own purchase for the Nature Elixirs evaluation: the jar carried batch SJ2509, the batch in the published AGROLAB report.
Appearance and smell
Resin is usually dark brown to black with a smoky, earthy smell. It softens in warmth and hardens in cold. Neither change is a defect, and appearance can’t confirm authenticity on its own. See what shilajit looks, smells and tastes like and real vs fake.
If something is wrong
- Don’t open it furtherIf the seal is broken or the label is wrong.
- Photograph everythingSeal, label, batch number and packaging.
- Contact the sellerWithin the cancellation period if you can; see returns and consumer rights.
- Report if neededSee reporting a problem.
Then store it properly
Keep the jar sealed, cool and dry, and keep the outer box until you’ve finished, because it often carries the batch number. See how to store resin.
Sources & further reading
Primary research, regulators and standards bodies are cited first. A source being listed here does not mean it supports every claim made by sellers; it supports the specific statement it is attached to.
- Food Standards Agency. Food supplements: business guidance. food.gov.uk. View source (opens in a new tab) [Regulator guidance]